ROSE | Robots and the Future of Welfare Services
abstract
In post-industrial societies such as Finland the demand for welfare and health services is growing strongly and health and welfare services cover the majority of public expenditure. Service robots are believed to have great potential for the area, increasing productivity and enabling quality improvements and new business through novel services. The application area is nevertheless challenging due to the centrality of ethical, legal and social issues.
ROSE project is a multidisciplinary study how advances in service robotics allow product and service innovation and renewal of welfare services, when such services are developed ethically and jointly with stakeholders. The development is studied on individual, institutional and societal levels, taking into account user needs, ethical issues, technological maturity, and the health care service system.